Technical Support

Why does our Technical Support out rank our competitors?

Our Support

NTS Direct offers complimentary technical support in your time of need. We stand behind our products backed with a Manufacturers warranty.

At NTS Direct, we take great pride in our technical competencies and expedient problem resolution. Our highly skilled and dedicated professionals enable us to produce premium products and services. With many certified technicians dedicated to specific manufacturer product lines, NTS Direct delivers the best support available in the industry.

With Our Free Technical Support You'll Get

  • Knowledgeable Information from our Team of Certified Technical Support Technicians
  • Product Configuration Assistance
  • Hardware Trouble Shooting
  • Software Support
  • Return Merchandise Assistance

Having a Problem? – Let Us Know!

Upon receipt of a customer-generated trouble report, or remote alarm monitoring, NTS Direct will attempt to clear any alarm using remote access into the system. This process will ensure that technicians, in the event that dispatch is necessary, will be prepared to affect the repair with the proper equipment and parts.

Questions? Ask Away!

Contact Us By

Phone: 877-483-5393