OnAvaya

The Perfect Cloud-Based Productivity Solution for
Customer and Team Engagement

Simple to Use - Seamless UC and Customer Experience - Quick to Deploy

Customer and Team Engagement For The Digital Age

Welcome to the OnAvaya | Google Cloud Platform Solution

Based on the award-winning Avaya IP Office and Avaya IP Office Contact Center (IPOCC), OnAvaya is a cost-effective, flexible solution that supports both private or hybrid cloud deployment models. Powered by Google Cloud, OnAvaya allows your customers to move to the cloud with little to no disruption to their business. It is the ideal solution for customers who want increased flexibility and security while running UC and CC applications in the cloud.

Interested? Learn more about OnAvaya | Google Cloud Platform today.


Avaya has teamed up with Google Cloud Platform to bring to their mid-sized business customers the OnAvaya Hosted Solution. With OnAvaya, the vision is to help people and organizations to move to the digital age of communications; Where all communications across devices and software apps are secure and synced together.

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Avaya for Smart Communications

The OnAvaya - Google Cloud Platform Solution transforms your customer experience, enhances the productivity of your employees and enables your business model.

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Delivering on The Vision for The Mid-Market

Mid-Market Vision

Avaya Communicator for Web

Embed real time communication into the browser and cloud-based applications.

Mobile Apps

For Android and iOS enable the mobility requirements of your teams.

Device Flexibility

Provide users and agents with multiple device options.

Contact Center Chrome Desktop

Bring WebRTC softphone together with rich agent and supervisor functionality and reporting.


Avaya Communicator for Web

Best In-App Experience for Team Engagement

No Software Solution

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Web RTC or Phone

Voice + Video

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Contacts, IM and Presence
Collaboration Actions
Unified Messaging
Integrated Conferencing

In-App UC Workflow

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Contextual Collaboration
Screen-pops
CTI
Click-to-X


Contact Center Home Desktops

Multi-Channel Customer Engagement

Agent Desktop

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WebRTC Softphone
Simple to use intuitive UI
Out of the box remote working
Voice, Email, Web Chat

Supervisor Desktop

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All Agent functionality plus:
Remotely log agents in/out between groups
'Listen in' to agent calls
Access, build, run and view reports